Tips for using customer testimonials to build trust and credibility, and increase conversions
Customer testimonials can be a powerful tool to build trust and credibility, and increase conversions on landing pages.
Here are some tips for using customer testimonials effectively:
Use real and relevant testimonials
Use real testimonials from actual customers that are relevant to your product or service. Use quotes and images of the customers if possible to make it more personal and relatable.
Highlight specific benefits
Use testimonials to highlight specific benefits of your product or service. Instead of just saying "I love this product," include details about how it solved a problem or improved their life.
Use social proof
Include numbers and statistics in your testimonials to show how many people have had positive experiences with your product or service.
Display testimonials prominently
Make sure that your testimonials are prominently displayed on your landing page. Use a clear and prominent heading and consider using a carousel or slider to display multiple testimonials.
Use video testimonials
Video testimonials can be even more powerful than written testimonials because they allow visitors to see and hear the customer's enthusiasm and satisfaction in their own words.
Be selective
Choose testimonials that are relevant to the specific stage of the buying process in which the visitor is. For example, if they are in the consideration stage, testimonials that focus on the reliability and effectiveness of the product or service are more appropriate.
Use in different areas
Testimonials can be used in different areas of the landing page such as in the header, in the features section, and even in the footer.
Make them easy to read
Use bullet points, headings, and subheadings to make testimonials easy to scan and read, which will make them more engaging and effective.
Customer testimonials can be a powerful tool to build trust and credibility, and increase conversions on landing pages.
To make the most of them, use real and relevant testimonials, highlight specific benefits, use social proof, display testimonials prominently, use video testimonials, be selective, use in different areas and make them easy to read.